Fall Job Opportunity

Civic Engagement and Service-Learning (CESL) Undergraduate Staff Position

Outreach and Office Assistant

AY 2021 – 2022 

Civic Engagement and Service-Learning (CESL) has one undergraduate position available for AY 2021-22, focused on providing outreach and communications to UMass students. CESL offers undergraduate courses and programs that build and sustain relationships between community-based social justice initiatives and student and faculty teaching and learning.

10 hours/week; $13.50/hr


  • Maintain active schedule of UMass course visits to deliver weekly “class raps” in person or remotely
  • Assist with CESL communication outlets as needed, including: social media, bulletin boards, flyers, newsletter, website, talking points
  • Maintain records of outreach activities
  • In collaboration with CESL Academic Advisor & Outreach Coordinator, provide advising support to peers exploring service-learning
  • Provide support for administrative tasks as needed, such as filing, responding to emails, and other office support activities


  • Strong interpersonal skills
  • Public speaking experience and/or enthusiasm for public speaking opportunities
  • Facility with social media outlets (Facebook, Instagram, etc.)
  • Commitment to collective work for social justice
  • Ability to represent CESL’s programs in a professional and friendly manner
  • Strong organizational skills and attention to detail
  • Punctuality and ability to follow through with deadlines
  • Self-directed and ability to work as part of a team
  • Personable and professional demeanor

Preferred qualifications

  • Experience and skill with Microsoft Word, Excel, and PowerPoint; Adobe Acrobat; Google Drive; Mail Chimp
  • Experience with academic service-learning courses
  • Solid writing skills

Applications will be considered until the position is filled.

Position reports to:  Academic Advisor and Outreach Coordinator

Please submit resume and letter of interest to: cesl@umass.edu

Subject heading: Office Assistant


By Adrian Grace
Adrian Grace Director of Undergraduate Advising