UX Design Introduction

Enhance user experiences and design innovative digital solutions with Lloyds’ UX Design team

Welcome to the Lloyds Banking Group’s UX Design Introduction Programme! We are thrilled to have you here.

Lloyds Banking Group is a leading financial institution in the U.K., known for its commitment to innovation and customer-centric solutions. Our focus on digital transformation helps us provide top-notch banking experiences that meet the diverse needs of our customers. By leveraging cutting-edge technology and design principles, we strive to offer secure, efficient, and user-friendly services.

During this programme, you will get the opportunity to step into the shoes of a junior UX designer and complete tasks that replicate the work our UX Design team does every day. You’ll learn key skills in:

User research and data analysisSurvey design and feedback collectionObservational studies and customer behaviour analysisData visualisation and report writing

We hope this programme provides a great resource for you to upskill and strengthen your resume as you explore career options and a potential career at Lloyds Banking Group.

This program is self-paced. It takes approximately 1-2 hours to complete.

Skills Learned:

• Intro & Scenario
  Background context and your project team
• Competitive analysis and customer research
  Uncover market opportunities through strategic competitor analysis and insightful customer research
  • Research and Analysis
  • Data Interpretation
  • Report Writing
  • Critical Thinking
  • Attention to Detail
• User research and survey design
  Uncover key customer insights to enhance Lloyds’ digital banking experience through effective survey design and observational research
  • Survey Research
  • Research Methods
  • Report Writing
  • Data Visualization
• Finish Line