- A Community Volunteer Leader is a single point of contact for a Massachusetts region with the primary goal of connecting the community with the Red Cross mission.
- 1. VOLUNTEER RECRUITMENT: Recruit and refer prospective volunteers and volunteer groups to American Red Cross in support of District and Regional goals and metrics. Help recruit a volunteer workforce that is both inclusive and represents the demographics of the community. As an advocate, represent the Red Cross volunteer needs within the community. Maintain appropriate level of communication with Volunteer Director and Mission Leads to understand volunteer priorities and needs. Example: Meet with local City Manager to explore training city Disaster Service Workers as Red Cross Shelter volunteers.
- 2. RED CROSS PRESENCE & CONNECTIVITY: Serve as the primary connector between the defined geography and the American Red Cross mission. As a credible leader in the community, help represent the community needs and opportunities back to Red Cross Regional Leadership. Utilizes established communication channels to communicate community needs and stay current on Red Cross programs and messaging. To help build / regain presence, serve as the face of Red Cross at local community events and serve as primary public affairs / local communicator in defined geography during “blue skies”. Example: Present our Red Cross one-year Oklahoma update to the local Rotary Club.
- 3. RELATIONSHIP MANAGEMENT: Cultivate, manage and steward external partner relationships to help create and maintain connectedness within defined community, managing a portfolio of key stakeholders. Portfolio of relationships within assigned geography will include elected officials, key government agencies, community groups, faith-based; colleges/universities, civic, NGOs/NPOs, military organizations. Maintain appropriate level of communication with Regional leadership and Mission Leads to ensure consistent messaging and priorities. Example: Meet twice a year with the local State Assemblyman to share primary Red Cross campaigns and seek district office support.
- 4. MISSION DELIVERY SUPPORT UNDER THE DIRECTION OF REGIONAL LEADERSHIP: Promote and facilitate opportunities across all relevant lines of service within assigned geography. Leverage social capital and relationships to expand local Red Cross mission in support of regional goals and objectives. Maintain appropriate level of communication with Mission Leads. Example: Meet with local Superintendent of Schools to promote High School Blood Drives.
- Examples of Day-to-Day Activities
- • Provides Red Cross updates to local service clubs (Rotary, Kiwanis, etc.).
- • Participates in local community events as an extension of Executive Director.
- • Shares volunteer needs within social networks / circles of influence based on consultation with Volunteer Director and Mission Leads.
- • Routine meetings with key stakeholders (fire chiefs, mayors, veteran organizations, local media partners).
- • Community volunteer leaders will rely on Mission Leads (i.e. RDPO) and mission volunteers (i.e. Disaster Services Chair) for functional expertise.
- Ten to twenty hours a month
- • Passion for the Red Cross mission and the community
- • A natural connector; able to connect the community needs with American Red Cross.
- • Strong communication skills, one-on-one or with groups
- • An interest and background in relationship / account management
- • Credible individual with knowledge of and influence in the community
- • Demonstrated interest in promoting volunteerism
- • Individual willing to leverage personal and professional social capital to promote Red Cross mission.
- • Able to be sensitive to others and personally work well in stressful situations with a wide variety of people
- • Be a creative self-starter who is able to successfully manage multiple tasks and priorities
- • Sensitive to diversity issues
- • Commitment to the American Red Cross its values and an understanding of its objectives, organization, services, and the responsibilities and relationships of working with volunteers
- • Ability to work in a variety of roles, including those of consultant, collaborator, and administrator
- • Comfortable with use of email, web, and social media tools (Facebook)
- Red Cross leadership, employees and volunteers; community leaders; Red Cross partner representatives
Length of Appointment
- Minimum two years; renewable at three years
- • Community advocacy and leadership
- • Relationship building
- • Enhance leadership and communication skills
- • Interact with and meet a variety of people
- • Team building with the Red Cross, volunteers and community partners
- • Orientation to the American Red Cross
- • Red Cross Social Media Basics
- • Annual Training Day hosted by Region
All Applicants can apply directly through this link: http://www.redcross.org/volunteer search for “Community Volunteer leader” and follow prompts….. In addition, candidates can reach out to me, Sean, at firstname.lastname@example.org and I will connect you to the hiring manager! Looking forward to meeting you!