Sun Life Client Experience Gig Program
Sun Life’s Client Experience Gig Program will begin in June of 2021 for upcoming graduates.
Our Company and Culture
Sun Life is a global financial services firm with operations in key markets worldwide. In the U.S., we are a leading provider of group insurance benefits. Our mission is to help people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter – for our clients, partners, and communities.
What’s it like to work at Sun Life?
You’ll find it dynamic and energetic; collaborative and supportive. We encourage career mobility. Sun Life is also an inclusive and socially responsible employer, supporting the communities in which we live and work, with a globally recognized commitment to the environment and sustainability.
Sun Life’s Client Experience Gig Program provides recent college graduates with an exciting opportunity to gain diversified experience in our Client Services organization. Through three distinct gig experiences (i.e. rotations) over 18 months, participants will rotate through several areas of the organization and influence all aspects of the client journey. Participants will have the opportunity to hear the voice of the client, implement solutions, and collaborate with peers
This program provides the stability and security of a full-time position, while offering freedom of exploration, personal growth and development, and unique exposure to multiple Client Services teams. The Client Experience Gig Program also provides a structured learning and development curriculum, a mentor program, and the ability to engage in the broader Sun Life community. Upon completing the program participants will transition into their longer term role within the organization.
Advice from current program participants, Class of 2020
“Having a mentorship program is one of the best thing that came with the Gig Rotation. Having a mentor is having someone who listens, coaches and gives me constructive feedback during my journey with Sun Life. The program has supported me in identifying my career goals and working on the skills that are needed to reach these goals. It’s also a huge help in building your network within the company.”
“I believe Sun Life is a great company to jump-start your career because you will be supported with everything from encouraging leadership and professional development opportunities to learning resources and thorough training to help you get up to speed quickly.”
“As a recent graduate excited for hands-on experience, a rotational program provides the perfect opportunity to learn within various transitions in different roles within a company. With that in mind, and prior customer service experience, I knew I wanted to be in a role where the client is the center of the business, and the Gig program offers that. After a couple of interviews, I was thrilled with the people I met and the conversations I had. The interviews helped me realize what the culture at Sun Life was like, and I knew I wanted to be part of it. “
Program participants will have:
· Customer centric mindset
· Constant curiosity and a strategic mindset
· Problem-solving and conceptual thinking skills
· Excellent verbal and written communication skills
· Ability to collaborate with peers and negotiate with matrix of partners
· Ability to work independently and be eager to take on responsibility
· Strong organizational and time management skills
· Strong work ethic and professionalism
· Must be currently enrolled in an accredited undergraduate degree program
· Must be graduating between December 2020 – May 2021
· All degree concentrations considered
· Minimum GPA 3.0/4.0
Sun Life Financial is an equal opportunity employer. Legal authorization to work in the country/region where the business is hiring is required. We will not sponsor individuals for employment visas, now or in the future, for this job.